FREE SHIPPING FOR ALL SINGAPORE ORDERS ABOVE $100. FREE WORLDWIDE SHIPPING ABOVE $250

Shipping & Returns

DOMESTIC SHIPPING

It's free shipping for Singapore orders above SGD 100

You may choose to either receive your order by registered post or courier service (door-to-door) depending on the items' weight. It is our priority to dispatch your items within 3 working days upon receiving your order.

Registered Postage: SGD 5.00 (this option is available for items less than 3kg). Estimated delivery time: 2 to 5 working days. 

Courier Service: SGD 10.00. Estimated delivery time: 1 to 2 working days.

We recycle as often as we can thus some orders may be delivered to you in pre-used boxes.

To avoid delays, please ensure that a representative is available at the stipulated delivery address during working hours to sign for your package. 

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INTERNATIONAL SHIPPING

It's free shipping for international orders above SGD 250. 

Shipping rates are calculated based on total weight of the package.

Rest of the World: Registered postage of up to SGD 35 (exclude certain large/ bulky items).

We will try to save you shipping costs. Should actual costs be cheaper than quoted, we will refund you the difference.

Occasionally a package may get lost in transit. We will not be liable for any lost or delay of your package once they have been despatched.

Import duties and taxes may incur at customs for overseas customers upon receipt and is to be paid by customer.

We ship to most countries but if your countrybis not listed, please contact us at hello@madeforkai.com.

We recycle as often as we can thus some orders may be delivered to you in pre-used boxes. 

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RETURNS

All sales are final and we do not provide refund. We only accept returns for size exchange, defect, damaged or store credit.

Returns are available for all items except for books and toys.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. The item should be mailed back to us within 14 days (30 days for international customer) from the package delivery date.

Please send us an email at hello@madeforkai.com and include your order number and the reason for your return. You may then proceed to return the product to us upon receiving an email confirmation from us.

To return your product, you should mail your product to:
Mrs Leong Peik San, My Mail Box 884036, Singapore 919191

A credit note will be issued upon receipt of your item. The credit note will be valid for 90 days from issuance date and is strictly non-refundable nor extendable. You may utilize the credit note on any store items, including sale items in a single transaction (any balance amount will not be refunded).

You will be responsible for paying for your own shipping costs or any subsequent damages for returning your item. Shipping costs are non-refundable. We recommend to use registered post for tracking purposes.

All returns must be securely packaged. Returns that are received in unsatisfactory conditions or lost in the mailing process will not be held responsible by us.